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I-94 departure record problem

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  • I-94 departure record problem

    My wife is on F-2 and went to get her driving license made today where she was told that they could not locate her I-94 departure record on typing in her I-94 number. The error, they said, could have been that of Homeland security/Immigration when she was entering US.

    1. How to resolve this ? Is there a way to access her I-94 record or equivalent ? Who should we contact - USCIS or Driving license or SSN office or someplace else ?
    2. How does this affect her H-4 B visa processing ? I am currently on OPT (I have my EAD) after completing F-1 and have an approved H1B petition (got lucky in the lottery) which I believe will now go for processing.

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